APA Style
Goncalves, Karen P.. (1998).
Services marketing: A strategic approach (International Edition).
New Jersey:
Prentice-Hall, Inc.
Chicago Style
Goncalves, Karen P..
Services marketing: A strategic approach.
International Edition
New Jersey:
Prentice-Hall, Inc,
1998.
Buku Teks.
MLA Style
Goncalves, Karen P..
Services marketing: A strategic approach.
International Edition
New Jersey:
Prentice-Hall, Inc,
1998.
Buku Teks.
Turabian Style
Goncalves, Karen P..
Services marketing: A strategic approach.
International Edition
New Jersey:
Prentice-Hall, Inc,
1998.
Buku Teks.