APA Style
Wirtz, Jochen, Lovelock, Christopher. (2011).
Services marketing : people, technology, strategy (Seventh Edition).
Edinburgh Gate:
Pearson.
Chicago Style
Wirtz, Jochen, Lovelock, Christopher.
Services marketing : people, technology, strategy.
Seventh Edition
Edinburgh Gate:
Pearson,
2011.
Buku Teks.
MLA Style
Wirtz, Jochen, Lovelock, Christopher.
Services marketing : people, technology, strategy.
Seventh Edition
Edinburgh Gate:
Pearson,
2011.
Buku Teks.
Turabian Style
Wirtz, Jochen, Lovelock, Christopher.
Services marketing : people, technology, strategy.
Seventh Edition
Edinburgh Gate:
Pearson,
2011.
Buku Teks.