APA Style
Gordman, Robert, Brott, Armin. (2007).
The Must-Have Customer : 7 Taktik jitu merebut hati pelanggan idaman Anda .
Jakarta:
Gramedia Pustaka Utama.
Chicago Style
Gordman, Robert, Brott, Armin.
The Must-Have Customer : 7 Taktik jitu merebut hati pelanggan idaman Anda.
Jakarta:
Gramedia Pustaka Utama,
2007.
Text.
MLA Style
Gordman, Robert, Brott, Armin.
The Must-Have Customer : 7 Taktik jitu merebut hati pelanggan idaman Anda.
Jakarta:
Gramedia Pustaka Utama,
2007.
Text.
Turabian Style
Gordman, Robert, Brott, Armin.
The Must-Have Customer : 7 Taktik jitu merebut hati pelanggan idaman Anda.
Jakarta:
Gramedia Pustaka Utama,
2007.
Print.