APA Style
Fitzsimmons, James A. ().
Service Management : Operation, Strategy, Information Technology (Ed. 8).
United State of America:
Mc Graw Hill.
Chicago Style
Fitzsimmons, James A.
Service Management : Operation, Strategy, Information Technology.
Ed. 8
United State of America:
Mc Graw Hill,
.
Buku Referensi.
MLA Style
Fitzsimmons, James A.
Service Management : Operation, Strategy, Information Technology.
Ed. 8
United State of America:
Mc Graw Hill,
.
Buku Referensi.
Turabian Style
Fitzsimmons, James A.
Service Management : Operation, Strategy, Information Technology.
Ed. 8
United State of America:
Mc Graw Hill,
.
Buku Referensi.