APA Style
Fitzsimmons, James A. (2014).
Service Management operations, strategy, information technology (Ed. 8).
Singapore:
Mc Graw Hill.
Chicago Style
Fitzsimmons, James A.
Service Management operations, strategy, information technology.
Ed. 8
Singapore:
Mc Graw Hill,
2014.
Buku Referensi.
MLA Style
Fitzsimmons, James A.
Service Management operations, strategy, information technology.
Ed. 8
Singapore:
Mc Graw Hill,
2014.
Buku Referensi.
Turabian Style
Fitzsimmons, James A.
Service Management operations, strategy, information technology.
Ed. 8
Singapore:
Mc Graw Hill,
2014.
Buku Referensi.