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  <title>Kegiatan Customer Relationship Management Dengan Menggunakan Platform Whatsapp Business Pada PT Topindo Atlas di Kemayoran Jakarta Pusat</title>
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  <namePart>Sabilla Desri Anggita</namePart>
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   <placeTerm type="text">Jakarta</placeTerm>
   <publisher>Politeknik APP jakarta</publisher>
   <dateIssued>2025</dateIssued>
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  <languageTerm type="text">Indonesia</languageTerm>
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 <note>proses kegiatan Customer Relationship Management (CRM) yang dilakukan melalui platform WhatsApp Business pada PT Topindo Atlas Asia (TOPI) yang berlokasi di Kemayoran, Jakarta Pusat. Selama menjalani praktik kerja industri selama tiga bulan di bidang telemarketing, penulis diberi tanggung jawab utama untuk mengelola komunikasi pelanggan melalui grup WhatsApp, chat pribadi, serta platform Mekari Qontak yang digunakan untuk mendukung aktivitas komunikasi dan pemasaran digital.</note>
 <note type="statement of responsibility">Sabilla Desri Anggita</note>
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  <topic>Manajemen pemasaran Industri Elektronika</topic>
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 <classification>25 SAB 6</classification>
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  <physicalLocation>LIBAPP Politeknik APP Jakarta Katalog Perpustakaan</physicalLocation>
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