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  <title>Strategi Manajemen Kepuasan Pelanggan</title>
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  <namePart>Asti Musman</namePart>
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   <placeTerm type="text">Yogyakarta</placeTerm>
   <publisher>ANAK HEBAT INDONESIA (Anggota Ikapi)</publisher>
   <dateIssued>2024</dateIssued>
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 <note>Buku ini diharapkan mampu membantu Anda untuk menjalankan manajemen kepuasan pelanggan dengan baik. Manajemen kepuasan pelanggan adalah proses merencanakan, mengatur, dan mengendalikan aktivitas yang bertujuan untuk memastikan bahwa produk atau layanan yang disediakan oleh suatu perusahaan memenuhi atau melebihi harapan pelanggan</note>
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  <topic>Strategi Manajemen</topic>
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