APA Style

Wirtz, Jochen, Chew, Patricia, Loverlock, Christoper. (2012). Essentials of Services Marketing (2nd ed.). Singapore: Pearson.

Chicago Style

Wirtz, Jochen, Chew, Patricia, Loverlock, Christoper. Essentials of Services Marketing. 2nd ed. Singapore: Pearson, 2012. Buku Teks.

MLA Style

Wirtz, Jochen, Chew, Patricia, Loverlock, Christoper. Essentials of Services Marketing. 2nd ed. Singapore: Pearson, 2012. Buku Teks.

Turabian Style

Wirtz, Jochen, Chew, Patricia, Loverlock, Christoper. Essentials of Services Marketing. 2nd ed. Singapore: Pearson, 2012. Buku Teks.