APA Style

DeVrye, Catherine. (1997). Good Service is Good Business : 7 strategi sederhana menuju sukses . Jakarta: Gramedia Pustaka Utama.

Chicago Style

DeVrye, Catherine. Good Service is Good Business : 7 strategi sederhana menuju sukses. Jakarta: Gramedia Pustaka Utama, 1997. Buku Teks.

MLA Style

DeVrye, Catherine. Good Service is Good Business : 7 strategi sederhana menuju sukses. Jakarta: Gramedia Pustaka Utama, 1997. Buku Teks.

Turabian Style

DeVrye, Catherine. Good Service is Good Business : 7 strategi sederhana menuju sukses. Jakarta: Gramedia Pustaka Utama, 1997. Buku Teks.