6797 664 10 Human behavior at work Newstrom, John W. Additional Author mixed material 9.78007E+12 New York, USA The McGraw-Hill Companies 2011 0198.jpg Hair Jr., Joseph F. Additional Author Celsi, Mary Wolfinbarger Additional Author Oritinau, David J. Additional Author Bush, Robert P. Additional Author mixed material 9.78007E+12 New York, USA The McGraw-Hill Companies 2013 0199.jpg Logic and action Huff, Anne Sigismund Additional Author Floyd, Steven W. Additional Author Sherman, Hugh D. Additional Author Terjesen, Siri Additional Author mixed material 9780471017 Hoboken, New Jersey The McGraw-Hill Companies 2009 0201.jpg Integrating customer focus across the firm Zeithaml, Valarie A. Additional Author Bitner, Mary Jo Additional Author Gremler, Dwayne D. Additional Author mixed material 9.78007E+12 New York, USA The McGraw-Hill Companies 2013 0202.jpg spirit-building, problem-solving, and communication games for every group Scannell, Mary Additional Author Scannell, Edward E. Additional Author mixed material 9780071629621 USA The McGraw-Hill Companies 2009 0126.jpg Zacharakis, Andrew Additional Author Bygrave, William Additional Author mixed material 9780470450376 USA John Wiley & Sons, Inc. 2011 0128.jpg people, technology, strategy Wirtz, Jochen Additional Author Lovelock, Christopher Additional Author mixed material 9780273756064 Edinburgh Gate Pearson 2011 0129.jpg Lewicki, Roy J. Additional Author Barry, Bruce Additional Author Saunders, David M. Additional Author mixed material 9780071263641 Singapore The McGraw-Hill Companies 2010 0130.jpg Expert solutions to everyday challenges mixed material 9781422128930 Boston Harvard Business Press 2010 0131.jpg Argenti, Paul A. Additional Author mixed material 9780071276153 Singapore The McGraw-Hill Companies 2009 0132.jpg